Utilities in Cyprus

Like most of Western Europe, Cyprus utilities are reasonably good, with mains electricity and running water in all the towns in in the South. There is also an excellent phone system. There is no mains gas, however. Most people use small bottles of gas, which can be exchanged outside most supermarkets, or delivered.  others have larger bottles, which are filled up regularly during the winter by a gas provider. For more details about mains electricity or running water, see the pages on electricity in Cyprus and water in Cyprus.

Telephones and the Internet

Telephony is provided, for the most part, by the Cyprus Telecommunications Authority, CYTA (pronounced SEE-ta). The fixed charge is low, the tariffs some of the best in Europe. They provide a free phone directory and yellow pages annually for each town, available from the CYTA shop or (for a short period) from some supermarekts.

CYTA also provide broadband Internet access at reasonable cost, and we’ve found this mostly reliable. Alternative providers for Internet access are Cablenet or OTEnet. Check for discounts and offers as they vary regularly.

Mobile phones are widely used, with contracts either from CYTA or MTN, starting as low as about €1 per month. An alternative is the pay-as-you-go system, with top-up codes that can be bought online or in several shops, from €5 upwards.   Most of these have a limited roaming system that can be used elsewhere in Europe, and sometimes internationally (other than in the USA). Make sure that you check the validity periods before buying a top-up; these can vary quite a bit.

Paying Cyprus utility bills

Phone bills are sent out monthly, electricity bills bi-monthly, and water bills quarterly. The phone companies are quite strict about payment being on time, but the others allow a bit of grace, although they will send out red reminder letters if you pay very late.

It’s possible to set up direct debit payments from your bank to cover utility bills, although we have not found this to be entirely reliable, and there is a set-up fee for doing so.   Many people still pay by cash or cheque at the local office of the utility providers.  However a more efficient option for people who have online banking is to pay online using their bank’s website.

Sewerage and drainage bills, which come annually, can be paid at a local Co-operative bank (for a small fee), or sometimes online at the jccsmart site.