Utilities in Cyprus

Like most of Western Europe, Cyprus utilities are reasonably good. There is mains electricity and running water in all the towns in in the South. The island also has a – mostly – excellent phone system. There is no mains gas, however. Most people use small bottles of gas, which you can exchange outside most supermarkets. It is also possible to pay a little more for gas bottle delivery. Those with gas powered central heating have much larger gas bottles. These are permanently in place, and a gas provider fills them regularly during the winter.

For more details about mains electricity or running water, see the pages on electricity in Cyprus and water in Cyprus.

Telephones and the Internet

Telephony is provided, for the most part, by the Cyprus Telecommunications Authority, CYTA (pronounced SEE-ta). The fixed charge is low, and the tariffs are some of the best in Europe.

CYTA also provide broadband Internet access at reasonable cost. We found this mostly reliable, although we switched a few years ago to Cablenet. Unfortunately, Cablenet is not available in all areas. However it offers a good range of packages including high-speed Internet and cable television. Another provider for Internet access and telephony is Primetel. It is worth checking for discounts and offers at each site, as they vary regularly.

Mobile phones are now very widely used in Cyprus. It is possible to have a contract either from CYTA or MTN, starting as low as about €1 per month for low-use. An alternative is the pay-as-you-go system. You can buy top-up codes online or in several shops, from €5 upwards. Most of these have a limited roaming system that can be used inexpensively elsewhere in Europe. You can sometimes use them internationally too (other than in the USA). Make sure that you check the validity periods before buying a top-up. These can vary quite a bit.

Paying Cyprus utility bills

Phone bills are sent out monthly, electricity bills bi-monthly, and water bills quarterly. The phone companies are quite strict about payment being on time. However the others allow a bit of grace, although they will send out red reminder letters if you pay very late.

It’s possible to set up direct debit payments from your bank to cover utility bills. Unlike in the UK, we have not found this to be entirely reliable, and there is a set-up fee for doing so. Some people still pay by cash or even cheque at the local office of the utility providers. However a more efficient option for people who have online banking is to pay online using their bank’s website. This is what we have done for the past ten years or more, and it is a quick, reliable and free service.

In addition, there are sewerage and drainage bills, which come annually. You can pay these sometimes at a local Co-operative bank (for a small fee). However we pay these online too, at the useful jccsmart site.